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  1. #1
    Join Date
    Jan 2013
    Posts
    195

    turbineclientlauncher.exe using bandwidth even when game closed.

    So, after one of the last update I noticed that something went wrong as the game is unplayable due to huge latency spikes hitting 15k +.
    I have no issues with any other games but after closing the game my internet connection remains slow, After some digging to find out what was causing this issue I found that even after closing the game turbineclientlauncher.exe remains open and using data there is also a crash report below the program with the following text if it helps.

    000000127.787: ----CRASH REPORT START----
    000000127.787: Program fault: FLT_DIVIDE_BY_ZERO (0xc000008e)
    000000127.787: Detailed report:


    Current local time: Sun Dec 06 18:12:40 2015




    Version Report generated by CoreVersion : 2.0.143.1 (0x0200008F):
    Language: English (United States)
    CompanyName : Turbine, Inc.
    FileDescription :
    FileVersion : 1700.0056.9759.4105
    InternalName : turbineclientlauncher
    LegalCopyright : Copyright © 1997-2015 Turbine, Inc.
    OriginalFilename : turbineclientlauncher.exe
    ProductName : turbineclientlauncher
    ProductVersion : 1700.0056.9759.4105 lotro_live
    Comments : compiled Thu Nov 12 20:02:54 2015 : RELEASE
    TurbineBuildVersion : 1700.0056.9759.4105.RELEASE
    TurbineType : Admin External






    000000127.787: ----CRASH REPORT END----

    I have tried all types of troubleshooting resets and deleting the file to allow a re-download but the same issue keeps happening is there a fix incoming or am I the only one having this issue ?.

    (OS: windows10)

  2. #2
    Join Date
    May 2007
    Posts
    201
    Quote Originally Posted by captainrobwash View Post
    So, after one of the last update I noticed that something went wrong as the game is unplayable due to huge latency spikes hitting 15k +.
    I have no issues with any other games but after closing the game my internet connection remains slow, After some digging to find out what was causing this issue I found that even after closing the game turbineclientlauncher.exe remains open and using data there is also a crash report below the program with the following text if it helps.

    000000127.787: ----CRASH REPORT START----
    000000127.787: Program fault: FLT_DIVIDE_BY_ZERO (0xc000008e)
    000000127.787: Detailed report:


    Current local time: Sun Dec 06 18:12:40 2015




    Version Report generated by CoreVersion : 2.0.143.1 (0x0200008F):
    Language: English (United States)
    CompanyName : Turbine, Inc.
    FileDescription :
    FileVersion : 1700.0056.9759.4105
    InternalName : turbineclientlauncher
    LegalCopyright : Copyright © 1997-2015 Turbine, Inc.
    OriginalFilename : turbineclientlauncher.exe
    ProductName : turbineclientlauncher
    ProductVersion : 1700.0056.9759.4105 lotro_live
    Comments : compiled Thu Nov 12 20:02:54 2015 : RELEASE
    TurbineBuildVersion : 1700.0056.9759.4105.RELEASE
    TurbineType : Admin External






    000000127.787: ----CRASH REPORT END----

    I have tried all types of troubleshooting resets and deleting the file to allow a re-download but the same issue keeps happening is there a fix incoming or am I the only one having this issue ?.

    (OS: windows10)
    i heard theres some trick with deleting files in some folder and i think there was some thread about it aswell but not 100% sure

  3. #3
    Join Date
    Jan 2013
    Posts
    195
    Quote Originally Posted by Nexcris View Post
    i heard theres some trick with deleting files in some folder and i think there was some thread about it aswell but not 100% sure
    Ah ok tried a search but only found something on D&D maybe need to try digging a bit deeper.

    Edit I dug a bit deeper found some info on some files to rename I will wait till update is complete and try that.

    edit 2 found this further down the forum seemed to work for me.

    I tried to stop the launcher from sending all those data by renaming
    the folder <user-folder>\AppData\Local\The Lord of the Rings Online
    to <user-folder>\AppData\Local\The Lord of the Rings Online.old,
    and it seems to work, when the crash reporting is accepting new reports, they are not lost, just inaccessible atm.
    Last edited by captainrobwash; Dec 08 2015 at 03:41 AM.

 

 

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